Privacy Policy

Last updated: July 13, 2025

SmarTrust Canada Inc. (“SmarTrust”, “we”, “us”, or “our”) is committed to protecting your privacy and maintaining trust. This policy explains what data we collect, how we use it, who we share it with, and your rights. If you have questions, contact us at privacy@smartrust.me.

1. Who We Are

SmarTrust Canada Inc., based in Canada, builds a platform for smart contract-based escrow, funded by AI support, to help users transact securely under GDPR, CCPA, and PIPEDA compliance.

2. What We Collect

We may collect:

• Name, email, phone number, mailing address
• Crypto wallet address and IP address
• Uploaded files: photos, designs, agreements, invoices
• KYC documents (e.g., license or passport scans via ClearPass)
• Proof-of-personhood via Cubid
• Data generated during contract drafting and dispute resolution

We do not use cookies or tracking scripts.

3. How We Use Your Data

We use your personal information to:

• Authenticate your account and verify identities
• Create and manage smart contracts
• Facilitate escrow payments and dispute resolution
• Provide AI-powered guidance and reminders
• Send service updates and some marketing communications

4. Sharing of Data

We may share your data with:

• Payment providers to process transactions
• Adjudicators involved in dispute handling
• Legal authorities when legally required
• ClearPass (for KYC) and Cubid (proof-of-personhood)

We do not sell or rent personal information.

5. International Users

We handle data under GDPR, CCPA, and PIPEDA.
Data may be stored/transferred internationally (e.g., in Canada) using encryption and security measures.

6. Data Retention

We retain personal data up to 10 years, unless you request deletion.
Open escrows delay deletion. Once all obligations are complete, you may request full deletion.

7. Your Rights

You can:

• Access, correct, or delete your data
• Withdraw consent where applicable
• Opt out of marketing communications
• Request a copy of your data

Contact privacy@smartrust.me to exercise your rights.

8. AI-Powered Processing

We use AI to aid contract drafting and dispute guidance, but final decisions are always human adjudicators’.
We’re developing opt-outs for users preferring no AI involvement.

9. Data Security

We maintain:

• Industry-standard encryption at rest and in transit
• Role-based access controls and row-level database security
• Financial transactions recorded on anonymized public ledger

We update our practices to ensure ongoing data protection.

10. Policy Updates

We may modify this Privacy Policy as our services evolve.
The latest version is always available at smartrust.me/privacy.
We encourage periodic review.

Thank you for trusting SmarTrust with your transactions.
We’re dedicated to providing a safe and transparent experience.